CANCELLATION POLICY
African Paradise Adventures Cancellation policy applies to the package offered, upon payment of deposit and confirmation of reservation.
Cancellation of booking or failure to join a tour will result in retention of funds by African Paradise Adventures as described below:
- Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer prior to departure, 20% of the reservation of the cancelling party will be retained by African Paradise Adventures and the balance of the package price refunded.
- If a cancellation is received at least 14 days and up to 29 days prior to departure, 50% of the package price will be retained by African Paradise Adventures.
- If a cancellation is received less than 14 days prior to departure, 100% of the total package price will be retained by African Paradise Adventures and all outstanding payment will become payable immediately.
- Should the cancelling party be able to find a replacement for themselves no less than 14 days prior to departure and the replacement completes this booking form individually, no retention of funds will take place. Â However, should no replacement be found by 14 days prior to departure, a 100% cancellation penalty will apply to the cancelling party.
- African Paradise Adventures and its agents reserve the right to terminate, at the discretion and with immediate effect, the participation of any person on the tour.
Refund Processing Fee:
- While processing a refund, a 3% credit card fee is charged to the client’s Visa, AMEX, or MasterCard.
- When a refund is processed using a Bank Wire payment, bank charges apply.